Store

cgindles

101 pages

Posted
April 14, 2008 - 8:21am

Store

I tried to buy something from the store. The page took my billing and shipping info, I clicked Submit, and I got another page saying it had accepted my personal info and my cart was now empty. It never asked for credit card or other payment information. Did my order go through? Will I be billed later?

Golden Ticket for Script Frenzy Donors
Lousy Writer 13

30 pages

Posted
April 14, 2008 - 8:49am

RE: Store

I don't know the answer to your question, but you should contact the store directly by filling out this form:

http://www.scriptfrenzy.org/eng/storecontact

I believe that your order did NOT go through given your description above (did you get a confirmation email?), but the good folks at the store should be able to help you.

-----------------
NaNo 2006(win): "Children of the Stars"
NaNo 2007(win): "Darkness Falls"

Dragonchilde

Staff

Posted
April 14, 2008 - 11:04am

RE: Store

Lousy Writer is probably right; your order most likely didn't go through, and don't worry, the store folks won't send you stuff that hasn't been paid for.

Since the store crew doesn't read the forums, you'll have to contact them directly, using the form that Lousy Writer provided. You might also consider filing a bug report with the tech team so that they can look into it and see if it's a recurring problem.

Heather
Forums Moderator

cgindles

101 pages

Posted
April 14, 2008 - 11:25am

RE: Store

I filled out the form as well as sent an e-mail to the e-mail address under "Contact."

Thanks!

NaNo 2005: Can't Go Back (won!)
NaNo 2006: In Between (won!)
Script Frenzy 2008: Razor's Edge (here's hoping)